In order to provide the highest level of quality, ASK Tower Supply cannot accept any returns on fall protection, safety, rigging equipment, special order items, and products that are cut to length or modified for the customer. All sales on these items are final.
All other products may be returned within 30 days from original purchase date with receipt, and are subject to a 30% restocking fee. Return shipping charges are at purchasers’ expense.
All refunds will be made to the customer in the form of credit for future purchases from ASK Tower Supply, unless otherwise exclusively approved by ASK Tower Supply management.
Requesting a return or exchange: Navigate to your account/purchase history and click on appropriate order. Select "Request a Return" and add pertinant information and comments. Someone will reach out to you from ASK! If you need immediate assistance, please call our store directly: Contact Us